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On 24 August 2010 in Chisinau (the Republic of Moldova) the International seminar for the specialist of the RCC Communications Administrations “Postal markets, postal sector and postal economic development in the context of present and future customer requirements” was held.

The seminar was organized by the RCC Executive Committee, UPU International Bureau together with Communications Administration of the Republic of Moldova.

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Directors General of national postal operators and their deputies, heads of structural units, employees of the Ministers/Agencies, dealing with postal issues, leading specialists from Communications Administrations attended the seminar. Total number of participants made more than 50 people.

Specialists of the RCC CAs, UPU IB and RCC Executive Committee made presentations at the seminar.

During the seminar the issues of the RCC CAs tasks on the implementation the 24th UPU Congress decisions for the development of postal services markets, customer orientation and conformity with the requirements of consumers of postal services, the modern achievements of postal industry and projected trends for future development, about marketing as a means of ensuring the development of postal business, the economic aspects of postal services access were discussed.

The representative of the UPU IB represented developed by the International Bureau “Guidelines for Direct Mail for developing and least developed countries - in the digital age.”